Thursday, September 02, 2010

Vent Vent Vent

Im at work. I hate today.

I walked into a screaming match about medication with a very demanding client that I have, who has a very severe sense of entitlement.

I have bitten my tongue for 2 years and just looked away when she went off on her rants. Not today my friends. Today..she felt the wrath of PP. I went up one side of her and down the other - about her attitude and disrespect towards staff...that she has no sense of boundaries, and that shes asking us to breach confidentiality. And then, she called me a liar - on top of ALL of these things that have already been addressed 100 times each...I mean, Im very strict, but very fair. I give praise when it is due, and I give consequences when they are required and never other than that.

Today this client pushed the limits and was screaming in my face calling me a liar - which I have spent some time on gathering information to prove that I wasnt lying...and i didnt lie. Bottom line. She only hears what she wants to hear. I gave her a very stern verbal caution that if she ever talks to me, or anyone here like that again, there will be consequences and I promised that they would be severe.

*getting the proof today that I wasnt lying about what she said I was lying about makes me feel great - but its all for nothing. she wont listen to it...especially if she knows that shes wrong.

On the other side of the same work coin. Im applying for a new job. Cross your fingers kids!! this one would set me up for life.


Christielli said...

Hope the new job prospect turns out!

I can hear you on work frustrations. Gah.

Miss Ash said...

Good Luck!